All orders are posted from Melbourne Australia. All orders are shipped within 1- 3 business days.
Shipping totals are calculated at checkout. Express and Registered post are also available upon checkout
You will receive an e-mail with confirmation of shipping the day the order is dispatched
Shipping Times (Australia):
Melbourne: 1-3 business days
Sydney, Brisbane and Canberra: 2-3 business days
Rural QLD, VIC and ACT: 3-4 business days
WA, SA, NT and TAS: 4-5 business days
United States: 3-10 business days
Canada: 3-10 business days
New Zealand: 3-10 business days
UK: 3-10 business days
Asia: 3-10 business days
Everywhere Else: 3 -15 business day
All domestic orders are sent via Australia Post Air Mail. All orders within Australia automatically include tracking.
International orders are sent via Australia Post Air Mail or DHL eCommerce.
All DHL eCommerce parcels come with tracking
Australia Post Economy Air parcels - do not come with tracking
Australia Posts Economy Sea can take 2 - 3 months to arrive and does not come with tracking
Any import duty or taxes are the buyers responsibility.
We hope you love your Tread & Pedals product as much as we have loved hand crafting it, however if you are not 100% happy (god forbid!), you may return it to us for a full refund (less any shipping charges). All returns must be made within 14 working days of receipt of the item.
No refunds on custom orders - this includes bicycle tyre belts as each belt is custom sized as per your order - so please choose carefully.
If you have not received your item by the above mentioned shipping times please contact us so we can track down your item. Any lost items will be replaced or refunded.
If you do decide to return your product you should expect to receive your refund within 3-5 days of us receiving the returned item